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Every operation replaces a detour through a portal

Here is what your technicians do in EasyTenant on any client tenant, without having to switch consoles.

Identity and access

The classic support emergencies: passwords, MFA, accounts to block.

Password reset

Pick the user, generate or type a temporary password, hand it over. The user must change it at first sign-in.

  • Password shown, not stored by EasyTenant
  • Change required at first sign-in
  • Every reset recorded in the audit log

2FA reset and Temporary Access Pass

A user lost their phone? Remove their MFA methods and issue a Temporary Access Pass (TAP): they sign back in and re-enroll without waiting.

  • MFA methods removed in one action
  • TAP with a limited validity window

Block, restore, delete

Suspend an account when in doubt and reactivate it later, or handle a departure through to deletion — the account stays recoverable for thirty days.

  • Sign-ins blocked immediately
  • One-click restore
  • Deletion reversible for 30 days

Exchange mailboxes

Shared mailboxes, delegations and conversions — without opening the Exchange admin center.

Shared mailboxes created during the call

The client wants a common address for their team: create the shared mailbox directly from EasyTenant.

  • No license consumed
  • Email address chosen at creation
  • Delegations added right after

Mailbox delegations

Grant full access or send-on-behalf — typically to the manager taking over a departed employee’s mailbox.

  • Full access and send-on-behalf
  • Existing delegations listed per mailbox
  • Removal as simple as granting

User ↔ shared mailbox conversion

After a departure, convert the mailbox to a shared one: history is kept, the license freed. The reverse conversion exists too.

  • Email history preserved
  • License reclaimed after conversion
  • Reversible operation

Out-of-office set remotely

An employee out without notice? Schedule their internal and external automatic reply, continuously or over a date range.

  • Separate internal and external messages
  • Continuous or over a date range
  • Editable and removable at any time

Managing your fleet

The overview across all your tenants, and control over who does what.

Cross-tenant search

Type a name: the console searches all your client tenants at once. No need to know in advance which client “Dawson” works for.

  • One field for the whole fleet
  • Results grouped by tenant
  • Direct access to the user record

Licenses, viewed and managed per tenant

Each client’s license pool on one screen: subscriptions, assigned seats, available seats. Assign and remove down to the individual user.

  • Purchased, assigned and remaining licenses
  • Assignment and removal per user
  • A clear overview before ordering new licenses

Per-technician permissions

Open each operation case by case: everyday actions for the whole team, sensitive ones reserved for whoever you decide.

  • One permission per operation type
  • Owners keep every right

An audit log that answers questions

Every operation, successful or failed, is recorded: which technician, which action, which tenant, when.

  • Successes and failures recorded, unmodifiable
  • IP address pseudonymised
  • The answer to “who touched this account?”

Take back control of your clients’ tenants

Set up EasyTenant in minutes and handle your day-to-day requests from a single interface.

The full app, on sample data. No account, no card.