Every operation replaces a detour through a portal
Here is what your technicians do in EasyTenant on any client tenant, without having to switch consoles.
Identity and access
The classic support emergencies: passwords, MFA, accounts to block.
Password reset
Pick the user, generate or type a temporary password, hand it over. The user must change it at first sign-in.
- Password shown, not stored by EasyTenant
- Change required at first sign-in
- Every reset recorded in the audit log
2FA reset and Temporary Access Pass
A user lost their phone? Remove their MFA methods and issue a Temporary Access Pass (TAP): they sign back in and re-enroll without waiting.
- MFA methods removed in one action
- TAP with a limited validity window
Block, restore, delete
Suspend an account when in doubt and reactivate it later, or handle a departure through to deletion — the account stays recoverable for thirty days.
- Sign-ins blocked immediately
- One-click restore
- Deletion reversible for 30 days
Exchange mailboxes
Shared mailboxes, delegations and conversions — without opening the Exchange admin center.
Mailbox delegations
Grant full access or send-on-behalf — typically to the manager taking over a departed employee’s mailbox.
- Full access and send-on-behalf
- Existing delegations listed per mailbox
- Removal as simple as granting
User ↔ shared mailbox conversion
After a departure, convert the mailbox to a shared one: history is kept, the license freed. The reverse conversion exists too.
- Email history preserved
- License reclaimed after conversion
- Reversible operation
Out-of-office set remotely
An employee out without notice? Schedule their internal and external automatic reply, continuously or over a date range.
- Separate internal and external messages
- Continuous or over a date range
- Editable and removable at any time
Managing your fleet
The overview across all your tenants, and control over who does what.
Cross-tenant search
Type a name: the console searches all your client tenants at once. No need to know in advance which client “Dawson” works for.
- One field for the whole fleet
- Results grouped by tenant
- Direct access to the user record
Licenses, viewed and managed per tenant
Each client’s license pool on one screen: subscriptions, assigned seats, available seats. Assign and remove down to the individual user.
- Purchased, assigned and remaining licenses
- Assignment and removal per user
- A clear overview before ordering new licenses
Per-technician permissions
Open each operation case by case: everyday actions for the whole team, sensitive ones reserved for whoever you decide.
- One permission per operation type
- Owners keep every right
An audit log that answers questions
Every operation, successful or failed, is recorded: which technician, which action, which tenant, when.
- Successes and failures recorded, unmodifiable
- IP address pseudonymised
- The answer to “who touched this account?”
Take back control of your clients’ tenants
Set up EasyTenant in minutes and handle your day-to-day requests from a single interface.
The full app, on sample data. No account, no card.